Choices Flooring

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Insurance Claims System

Client: Choices Flooring
Project: Insurance Claims System

This secure website facilities quick and easy communication between Choices Flooring, insurance companies and Member stores for the creation and tracking of insurance claims for replacement of flooring.

Insurance companies can generate claim jobs in the system. Choices Flooring Head Office then administers allocation of jobs to Member stores. Stores fulfil the jobs and process the claims.

Previously this process was handled manually, but sometimes jobs were not followed up and service levels were sometimes not up to par.

The Insurance Claims System website built by Design Central enables claim jobs to be tracked effectively by Choices Flooring, the insurance companies and by the member stores, dramatically improving service levels.